What our Customers say...


SERVPRO was definitely the more pleasurable part of this horrible experience. 

Great job!

Good job!

They did great...worked their butts off.

Super impressed with how well demo was performed and cleaned up. Thanks Gentlemen!

This was a difficult time for my mom and me and the SERVPRO team especially Dustin was awesome! He explained everything about the process and made us feel at ease. Wonderful job!”

Wonderful crew. David and Alex are stars and I would be thrilled to work with them on any project.

David was a lifesaver initially and Maria came through in the long run. They kept track of all our "stuff".

David did a fantastic job! He was extremely knowledgeable and a straight shooter which I appreciate.

Very impressed with the team and they did a GREAT job!

Very impressed with the team and they did a GREAT job!

It's been so smooth and stress-free, thank you sooooo much!

Maria and Marlon did an excellent job...great personality. They both were awesome. God bless them.

What a big difference! Our house basement was horrible and within a few hours it is back to business as usual-Many thanks.

Great job! Great crew!

The SERVPRO crew was great to work with. Will definitely use again if needed. Everyone was courteous and knowledgeable.

They did a great job! Thanks again for your quick response.

Your team did an outstanding job and I really do appreciate the great service!

Great & fast job of extracting the water and drying the carpets; I appreciate the time Amber, Jeff, & Hunter spent making sure the job was done well.

Representatives were helpful and knowledgeable and had good communication.

Great and Fast!All good, overall. Tremendous customer service.

Fine job. This was an emergency.

Good Service!

They did a great job!

Great to work with!

Great prompt service!

Maria was very helpful and flexible as scheduling constantly changed. Natalie was super easy and helpful during stressful unpacking of kitchen.

Made transition smooth!

Hard worker..explained everything as he went along. Responded to my concerns. Cleaned up everything great. Fun to talk to.

Very good service....greatly appreciated!

Water leaks and the unknown extent of their damage creates much mental stress as a homeowner. Once Dustin/SERVPRO arrived began to feel like this would be properly handled. It has been. Thanks.

Severn and Hunter were absolutely amazing! They and SERVPRO took care of everything quickly and efficiently-wonderfull professional high quality work/service.

Severn and the SERVPRO team were amazing!

I am absolutely satisfied with the service I received from SERVPRO. I would most definitely recommend them to any and everyone. They rock!

Maria is a great team lead. Team is professional and very helpful during a tough time.

Guys did a great job!

Keep up your excellent customer service standards.

Hunter had a great attitude when he had to come very late on a Sunday night. He and his colleagues were very congenial and professional.  I have commended him for his excellence.

Called a competitor yesterday morning and never heard back. You guys were here in an hour of calling, did a perfect job and were gone in no time.

Everything was great! No need to change their technique! Excellent job overall!

Here within an hours of being called. Very professional and courteous. Thank you!

Dustin and Chris did a great job on cleaning my ducts. They were polite, professional and very hardworking.

Severn was great. Prompt, courteous and thorough.

They did an excellent job! Thanks!

Keep being friendly!!!! Thank you!!!!

Severn was great and very efficient!

Very Impressed with your service and the technician!

Kerry and Natalie were great and very meticulous and knowledgeable! I am very happy with the service they provided. 

They did a very good job cleaning up the mess left from my water leak.

This was a very stressful situation, Severn explained everything to me step by step! I am very glad by insurance called SERVPRO! Thank you for everything!

Came right to the rescue!  Severn was amazing! 

Thank you for your help. Excellent Crew! Great work!!

Thank you and your excellent team for your continued help with this job.

I was very pleased with the response time and Crew Chief Severn. He took care of a special situation that allowed a hospital bed to remain in place in lieu of taking down the bed and moving to another room. Thank you for making a great impression and taking care of this at such a crazy hour!

I was so happy with the services and how professional the team was. Hunter was very pleasant to work with and I will certainly use SERVPRO again if ever needed.

The men were professional, courteous and knowledgeable. I would highly recommend them and the services they performed. Thank you!

I was pleased with the guys who came out to my house on Sunday to help me when my washer, which is located upstairs  flooded my condo.

Severn and Dylan were very professional and compassionate. They even took the time to help find my cat that went missing. Your guys treated our belongings with much care and I want to thank them for the bottom of my heart.  I also let The Hartford insurance company know how wonderful your company is and what a wonderful job was done for us.

We were very impressed with how quickly they arrived and how well they took care of everything. 

I am writing to commend your employee who worked tirelessly to clean up our water damage. It was hard work and they worked like they were the owners! I really have never seen such pride in their work.  You are lucky to have Chuck Tucker, Marlon Lewis, and Larry Churchhill to represent your company. I think these guys need a bonus and I will recommend SERVPRO to anyone needing your services. 

David was wonderful-the perfect combination of professional and empathetic. 

I am writing to commend your employees who worked tirelessly to clean up our water damage. It was hard work and they worked like there were the company owners! I really have never seen such pride in their work. You are luck to have Chuck Tucker, Marlon Lewis, and Larry Churchhill to represent your company. I think these men deserve a bonus and I will recommend SERVPRO to anyone needing your services.

We don't even have to replace the carpet now that SERVPRO removed the huge ink stain. I am ecstatic and very pleased with their services.

The crew was great....very informative and helpful!

They were very courteous and did a very good job.

Every time I called the office, they were very kind and patient with me. Very professional!

The technicians were very prompt and polite.

SERVPRO is simply the best. We appreciate all that they did for us.

Outstanding people to work with.

Your on-site personnel were prompt, courteous, and attentive to my concerns. Thanks SERVPRO!

The technicians were very courteous and very prompt!

The people at SERVPRO are fantastic!

I was very pleased with the way everything worked out. The service techs were courteous, knowledgeable and very professional. I was very pleased with the way they handled everything.

All of your service personnel were great, neat, friendly and polite. Pleasure doing business with you. Thank you SERVPRO.

The work that SERVPRO did was excellent. The customer service was great and I didn't feel like I was overcharged. All in all a very good experience. Thank you SERVPRO. Great job.

Great people to work with. Very honest.

We had a serious mold problem. Thanks to SERVPRO, you would never know it!

I really appreciated the promptness most of all!

I cannot think of a way to improve . The service could not have been better or more professional.

Your technician was outstanding. He was helpful, kept me informed and explained everything. He is an asset to your company.

SERVPRO was great! They have great workers. They went above and beyond anything I expected. Thank you SERVPRO.

Great job! They did better than I could have hoped for. They arrived as quick as possible and worked into the night. SERVPRO is a great company. Thank you.

Great response time and customer service. They will make it "Like it never even happened!"

The technicians are terrific! They are very knowledgeable and detail oriented!

Such a professional and polite team!

Our downtime was kept to a bare minimum thanks to SERVPRO!

Everyone here is very knowledgeable and courteous!

Great Job guys.  Each person that I encountered has been very pleasant, knowledgeable and professional!

Josh was very direct and excellent in answering my questions!

I commend Severn and his team! I appreciate his promptness, his knowledge of the work that needed to be done, and his professionalism and kindness. Please spread the word to his manager. 

They did a great job and were very helpful to us.

I was very pleased with the carpet cleaning services of SERVPRO of Cordova. The entryway was a disaster and my regular guy couldn't come out fast enough. Since they were already here I asked them to clean the rest of offices too.

I was very impressed with the work done at my house yesterday by Severn and Kyle. Please tell them thank you for coming to my rescue!

Thank you. You guys are such good people to work with.  You don't fully understand how you make my stress less, my job easier....for me and my members.  Really great crew today! So very glad Marcus found the customer's wedding ring in the process of the clean-up (he hadn't seen it in 15 years). 

When I was out of town, the back of my toilet overflowed and flooded my bathroom, hallway and 2 bedrooms.  Honestly, I did not know who to call for help.  I am so glad a friend recommended SERVPRO. Due to SERVPRO's prompt response, all of the sheet rock affected was dried which saved me time and money.  The technicians were friendly, knowledgeable and professional. Nothing like this has ever happened to me before, but if anything like this happens again, I will immediately contact SERVPRO. I have and will continue to recommend your company to others.  Thank you for making this unpleasant experience much more bearable! 


Angela Huck

Thank you for your quick response to my flooding episode.  The workers were very nice, friendly and efficient. 

Many thanks for the wonderful super good help that we received last month with water overflow from our clothes washer. Doss and Jeff were right here and we could not have had better help & quick.

I do not think they could have been any better! So Professional, explained everything!

I would like to express our sincere admiration and gratitude concerning your employee Severn. We had a catastrophic ceiling leak in our home that resulted in a caved-in ceiling. He and his partner seemed genuinely caring and concerned about our predicament. They were hands-on and went above and beyond what we considered the norm. We felt lucky to have gotten such a great, hard worker during our catastrophe. Thanks again.

We thank the staff for their promptness, so polite and kind. We are truly grateful. May God Bless in your home and business.

I was extremely satisfied and comfortable with the crew. The were fast and efficient and super nice to work with.

Absolutely satisfied! This has been an very difficult time for me and family. I could not be more pleased or satisfied. Thanks everyone!

Jeff Masters was highly recommended by our friends Ronnie and Greg M. We were blown away by his attentiveness and attention to detail. He explained everything to the fullest extent and patient with our lack of knowledge questions surrounding our situation.

I would like to give my sincere gratitude to Jeff and Kavious who came out to my home after my hot water tank ruined my home. They were both courteous and professional and went a long way to helping me see the light. I recall daily the kindness they showed me as the "first responders". Their constant encouragement and kindness continues to be with me today so kudos!

The response was magnificent and the guys were on point.

Ther service people were courteous and god at their job and did a great job.